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Information For Travellers

What happens if I am ill or injure myself whilst travelling?

Medical expenses - If you have an accident or you are injured during your Trip, you will be covered for medical expenses up to £10,000,000.

You must take a European Health Insurance Card (EHIC) with you. You can apply online for your EHIC at or by calling the automated EHIC application service on 0300 330 1350.

Always retain any receipts for medical treatment or prescriptions to support your claim.

Hospital benefit - If you should be admitted to hospital during your trip you can claim for up to £25 per day up to a maximum of £500.

Please refer to your travel insurance policy to see the full terms and conditions of the policy. For more information on travel insurance call us on 0333 202 5670.

All claims are always subject to the terms and conditions of your policy.

Back is a trading style of Rock insurance limited who are authorised and regulated by the Financial Conduct Authority (FCA), number 300317.